DELIVERY CONDITIONS

Due to the Covid 19 pandemic, we implement the precautionary measures imposed by the nation in order to guarantee the safety and protection of our customers.

Estimated delivery time is :

– 2-3 working days to Switzerland
– 3-4 working days to Europe
– 4-5 working days to other countries

Free delivery to Switzerland for all purchases.

Free delivery for purchases over €45/CHF 50 to the EU, EE, USA and Canada.

Shipping is usually operated by DHL.

We take the greatest of care in packaging your products so that they are protected against damage during transport.

Only for products delivered in Switzerland prices include Swiss VAT.

When it applies, delivery costs of the ordered articles are charged to you, they are calculated individually
based on destination and weight and are shown prior to completion of the order.

Gifts: If you are sending a gift the invoice is never included in the package. We recommend that you include a personalized message as there will be no invoice or other document indicating your name included in the order package

For any order modifications or the return of a damaged package, please revert by e-mail to the order confirmation you will receive by e-mail or contact us to : chocolats@sweetzerland.net +41 22 310 49 48

You can find additional details in our legal terms section